Call us now: 877-729-6639. We serve all of I-20, I-59, and I-65 in the Birmingham metro.
Breaking down on I-20 or I-59 near Birmingham is one of the most stressful situations a driver can face. These are busy, high-speed corridors — especially around the infamous Malfunction Junction where I-20 and I-59 converge near downtown. Here's exactly what to do, step by step.
Step 1 — Get Off the Road Immediately
If your car is still moving, get it as far right as possible onto the shoulder. Do not stop in a travel lane. Even if your tire is flat or your car sounds bad, a damaged tire is easier to replace than dealing with a rear-end collision at highway speed.
If you're near an exit, take it. Getting off the interstate entirely is always safer than sitting on the shoulder of a 70-mph road.
Step 2 — Turn On Your Hazard Lights
Hit those flashers the moment you realize something is wrong — before you even pull over. Hazard lights give drivers behind you extra reaction time. Keep them on the entire time you're stopped, even in daylight.
Step 3 — Stay In Your Vehicle (Usually)
If you have made it fully onto the shoulder with space between your car and the travel lane, staying inside is usually safer than standing outside near traffic. Keep your seatbelt fastened — a car struck from behind offers more protection than standing in the open.
Exception: If your car is partially blocking a lane or you smell smoke or fuel, get out immediately — on the passenger side — and move behind the guardrail away from traffic.
Step 4 — Know Where You Are
The most important thing you can tell a tow truck dispatcher is your exact location. On I-20 and I-59 in Birmingham, use these landmarks:
Key I-20 / I-59 Landmarks Near Birmingham
- The Malfunction Junction — where I-20 and I-59 split near downtown Birmingham
- Airport Boulevard exit — near Birmingham-Shuttlesworth International Airport
- Corridor X / Hwy 78 — connects toward Jasper in the northwest
- Bessemer Super Highway (US-11) — heading southwest toward Bessemer
- Oxmoor Road / I-459 interchange — south of the city toward Hoover
- Minor Parkway / AL-269 — near our location in western Birmingham
Also look for green mile marker signs on the highway shoulder — these give dispatchers your exact position on the road.
Step 5 — Call for a Tow Truck
Once you're safe and know your location, call a tow truck. When you call Honeycutt Towing, tell us:
- Which interstate you're on (I-20 or I-59) and which direction you were traveling
- The nearest exit number or mile marker you can see
- A nearby landmark if you know one
- Your phone number so we can call when we're close
Stranded right now on I-20 or I-59?
We serve the full Birmingham metro — from The Malfunction Junction to Bessemer and beyond.
Call 877-729-6639Step 6 — What to Do While You Wait
- Stay in your car with seatbelt on (unless unsafe)
- Keep hazard lights flashing
- If you have road flares or reflective triangles, deploy them 50–100 feet behind your vehicle
- Don't attempt to change a tire in a travel lane — wait for help
- Charge your phone if you have a car charger — you'll want it
- If it's dark, turn on interior lights so you're more visible
The I-20 / I-59 Corridor in Birmingham — What Makes It Tricky
The I-20/I-59 corridor through Birmingham is one of the most heavily trafficked stretches of highway in Alabama. The Malfunction Junction — the interchange near downtown where the two interstates split — is particularly challenging because lanes shift quickly and shoulders can be narrow.
The stretch from Bessemer through downtown and out toward the airport sees significant truck traffic at all hours. If you break down here, staying visible and getting help quickly is critical.
About Honeycutt Towing
Honeycutt Towing is based at 1460 Minor Parkway in Birmingham, Alabama. We provide 24/7 emergency towing, roadside assistance, cash for junk cars, and portable building transport throughout the Birmingham metro and Central Alabama. Call 877-729-6639 anytime.