Your car is gone and you don't know where it is. Here's exactly what to do — step by step — to find it, get it back, and minimize what you pay.
Step 1 — Don't panic. Your vehicle is logged by the towing company and reported to Birmingham Police. You can get it back. Here's exactly what to do.
The fastest way to locate your vehicle is to look at the signs at your apartment complex entrance. Alabama law requires private property towing signs to include the name and phone number of the towing company. Call that number first — they are required to tell you where your vehicle is being held.
If there are no signs or you can't find a number, call Birmingham Police non-emergency: (205) 254-1764. Alabama towing companies must report all private property tows to local police within one hour of the tow. Police dispatch can tell you which yard has your vehicle.
Before you drive to the tow yard, call ahead and ask:
Tow yards in Alabama are required to release your vehicle at any time, but after-hours releases may carry an additional fee. Storage fees accumulate daily — often $30–$50 per day — so the faster you retrieve your vehicle, the less you pay.
| Fee Type | Typical Range |
|---|---|
| Base tow fee | $125 – $250 |
| Daily storage (day 1) | $30 – $50 |
| After-hours release fee | $25 – $75 |
| Gate or admin fee | $0 – $25 |
Yes — if any of the following are true, you may have grounds to dispute and potentially recover your fees through Jefferson County small claims court:
If you believe your tow was unlawful, photograph the entrance area immediately to document the absence or inadequacy of signs. This is your primary evidence.
Alabama law allows you to retrieve personal belongings from a towed vehicle even if you cannot pay the retrieval fee at that time. The tow yard cannot hold your belongings hostage. Bring your ID and tell them you need to access your personal property.
Private property towing done right protects your property AND your tenants. If you're getting complaints about unauthorized vehicles but want to run a clean, legally compliant towing program, Honeycutt Towing offers a free property management towing portal with digital authorization, photo documentation, and VIN logging on every tow. Call 877-729-6639 to get set up.